Site terms and conditions

Fitness requirements –  This is a walking tour.  Our tours require you to have a reasonable level of fitness and to be of good health. There is walking involved on uneven terrain and tour participants need to be sure footed. Some areas cannot be accessed, due to work being undertaken or work pending. You undertake this activity at your own risk. While Shene Road is bitumen sealed, the access roadway to the homestead is unsealed and can be rough.

The Buildings & Site –  These are heritage buildings dating from circa 1822.  Due to their age and heritage nature, floors, both timber and stone and steps within the buildings are worn and uneven in some areas.  Access to the loft is via an old staircase.  Some guests might experience difficulty in using these stairs.    Care must be taken at all times when walking and you must be aware that doorways have low clearance heights. Shene Estate is a working property and guests visiting do so at their own risk. Guests are aware of their own personal limitations and are responsible for their personal safety whilst on site. Heritage Tourism Tasmania Pty Ltd are not liable for any injury, loss or damage, whether caused by negligence or otherwise arising out of or caused by the condition of any building or  structure within the site, land, and natural or other hazard or by any activity on the site.

Clothing and footwear –  You acknowledge and understand the requirement to wear suitable flat walking shoes. High heel shoes are not permitted.

Weather –  Conditions can change rapidly – please wear appropriate clothing and have a coat on standby.

Children –  We welcome families with children however full responsibility for behaviour and safety is the responsibility of parents.  When on site, strict parental supervision is required at all times.

Dietary Requirements –   If you are provided with afternoon tea.  Please advise any dietary requirements that we need to be aware of (e.g. allergies, gluten free, etc).  It is your duty to disclose this information to us prior to your visit.

Photography –   Private photography (to be shared with family & friends)  is welcomed in any section of the property, externally and internally, except inside our private residence. Photography and recordings undertaken that are of a commercial nature, for financial gain or public display are strictly prohibited and can not be taken without the prior written consent of Heritage Tourism Tasmania Pty Ltd.

Payment –   Payment can be made by credit card, (Visa or Mastercard) or a cash payment.  Your receipt for payment will be provided to you at the point of purchase.

  • All fares quoted are in Australian currency and are GST inclusive.
  • Cash and Credit card payments available.  Cheque only (by prior arrangement)
  • No eftpos facilities available (Chip cards and credit cards only)
  • The operator reserves the right to cancel tours and amend fares and days of operation as required.

Travel Insurance –  Travel insurance is strongly recommended for all visitors due to the uneven walking terrain in the event of an accident. While incidents are rare, we want to ensure that all of our customers are fully protected.  It is recommended that visitors have their own private travel insurance.

Cancellation Policy –  If you cancel your Heritage Tourism Tasmania Pty Ltd tour booking by giving at least 48 hours notice, we will fully refund your payment if payment was taken in advance.
Cancellation within 24 hours or failure to undertake a tour will result in a 100% cancellation fee.

Smoking –  Smoking is not permitted on site.

Alcohol –  Visitors who arrive under the influence of alcohol will be asked to leave the site.

Privacy –   Please note Heritage Tourism Tasmania Pty Ltd respects your privacy and will not reveal your information to any third party.

Copyright –  Photographs featured on our website are the property of Shene Tasmania and Heritage Tourism Tasmania Pty Ltd.  Use of these photographs or any content within our website by any third party without our written consent is strictly forbidden.  Should permission be granted an acknowledgement of the source is required.

Mary Morton Allport painting of Shene is supplied for use courtesy of The Allport Library and Museum of Fine Arts Hobart.

Website © Shene Tasmania. Poltergeist® and Mackey® are registered trademarks of Shene Distillery Pty Ltd

Exclusion of Liability – Having agreed to undertake our tour, among other things, you do so on these conditions:
You acknowledge that you will be in places where the terrain is not paved, and where surfaces of all kinds may be uneven, earthen, and in some conditions, slippery due to the heritage nature of the buildings and surrounds.

Your entry onto the property is fundamentally conditional that you are doing so entirely at your own risk and peril.  That entry is also fundamentally conditional upon your agreement that you waive all your legal rights to sue or take legal or any other action against anyone or any entity on any and every basis at Law, both statutory and at common law.

You agree to save and hold harmless and indemnify everyone and every entity associated in any way, directly or indirectly with the property you are entering against all claims of any kind whatsoever arising as a result of any act, negligence or default of the property owners, tour conductors, their employees, agents or volunteers or any others in relating to your presence on the property.

The expression ‘you’ includes and binds your successors.